Veterinary Practitioners Board, NSW manages veterinarian registrations and hospital licenses. They were using paper based forms for all its member operations and wanted to move online. Then there was a need for respective Staff, Vet and Hospital progressive web apps and a new responsive website for its public interface.
The journey began with understanding their current technology stack and freezing on Microsoft DotNetNuke (DNN) for the new one. Data security and scalability were the deciding factors. Then came numerous workshop sessions to capture intricate details of every function related to the life cycle of its members and hospitals
Our team worked alongside the Board to design custom forms that adapt to the user response at each step and lead to the desired outcome, without having to need different forms for every process. Flow charts were prepared to map out the functionality with every business rule to provide simple user experience for its members and the new applicants. The web application also has Payments, Invoicing and Management Reports